5 November 2009
Skills for Emotional Intelligence
Posted by Moss under: communication .
Emotional intelligence has to do with a person’s ability to manage his emotions and to understand and value how
another person thinks and feels. It’s the skill of both personal and interpersonal interaction.
There are four specific skills to be an emotionally intelligent person:
- Self-Awareness: knowing how you are thinking and feeling. Knowing your strengths and weaknesses.
- Emotional Control: managing your feelings, especially anger and fear.
- Perspective: understanding and appreciating another person, point of view, and being empathetic.
- Problem Solving: searching out solution and executing them properly.
The more emotionally intelligent people are, the less they will find themselves in complaints, frustration, anger, and distrust. They have a more useful and powerful road map to use when upsets and problems emerge. They becomes effective in seeing things the way they really are instead of only in their imagination and limited point of view.
Business or personal partners can focus their energies on finding creative and profitable solutions instead of staying stuck in irrelevant questions such as, “who’s wrong?”
Bottom Line
- Learn to recognize your strengths and weaknesses, along with how you’re thinking or feeling about an issue. Be transparent and tell your partner.
- Learn to control your anger and fear. Don’t take things so personally.
- Find a way to calm yourself down before you speak.
- Get some perspective. See the situation from your partner’s perspective. Be more open-minded.